Terms of service

Welcome to Rooplekha!
By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • This website is owned and operated by Rooplekha.
  • By using our website, you agree to comply with all applicable laws and these Terms of Service.
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website signifies your acceptance of any changes.

2. Products and Services

  • We aim to display product images, colors, and descriptions as accurately as possible; however, slight variations may occur due to lighting or screen settings.
  • All products are subject to availability. If an item is out of stock, we will notify you or issue a full refund.
  • Prices are subject to change without prior notice.

3. Orders and Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • We reserve the right to cancel or refuse any order if fraudulent or invalid activity is suspected.
  • Payments are accepted through secure payment gateways. Rooplekha does not store your card or payment details.

4. Shipping and Delivery

  • We strive to deliver your orders promptly. Delivery timelines may vary depending on your location and courier service.
  • Once shipped, tracking details will be shared via email or WhatsApp.
  • Rooplekha is not responsible for delays caused by courier companies, customs, or unavoidable circumstances.

5. Returns and Exchanges

  • We accept returns or exchanges only if the product received is damaged or defective.
  • The request must be made within 3 days of delivery, with proof (images or video) of the defect.
  • Products must be unused, unwashed, and in original packaging.
  • For more details, please refer to our Return & Exchange Policy.

6. Intellectual Property

  • All content on this website — including text, images, designs, and logos — is the property of Rooplekha.
  • You may not reproduce, distribute, or use any content without written permission.

7. Limitation of Liability

  • Rooplekha will not be held liable for any direct or indirect damages arising from the use of our products, website, or services.
  • All purchases are made at your own discretion.

8. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

10. Contact Us

For any questions, concerns, or feedback regarding these Terms and Conditions, please reach out to us:
📩 Email: rooplekha03@gmail.com
📞 Phone/WhatsApp: +91 9106933648